Support
We're here to help.
If something isn't working as expected in your agents, automations or platform, tell us what's happening and our team will get on it.
Response within 24 business hoursIn-house technical teamFollow-up on every issue
Available
Support assistant
Send us your request right from here and our team will get back to you as soon as possible.
Support email
soporte@emplia.aiHours
Monday to Friday, 9:00–18:00 (CET)
What to include in your message
- Your company name
- Affected product or service
- Description of what's happening and since when
- Screenshots, if you have them
FAQ
Common support questions
We respond within 24 business hours. If the issue is blocking your operations, say so in the subject line so we can prioritise it.
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